FAQ
What are your facility hours?
8:00 AM - 8:00 PM - MON TO FRI
9:30 AM - 4:30 PM - SAT
CLOSED - SUN
Do I need a membership, or can I just drop in?
OF COURSE you can drop in! We have certain services for dropping by
What training programs do you offer, and are they for all skill levels?
We offer from beginners all the way up to pro level athletes (I only have Individual Sessions?)
How do I sign up for a membership, and what are the benefits?
Signing up as an athlete at The Lab comes with game-changing benefits designed to help players train,
compete, and level up their skills.
Can I rent a court for personal use, team practice, or private events?
MOST DEFINITELY! We have multiple “Hire The Court” Options available to anybody
Do you offer Individual coaching or group training sessions?
Yes we do. We Offer Both individual coaching as well as group sessions
How do I sign up for tournaments or leagues?
We have local comp teams that you can register for RIGHT NOW, and down the track we are going to
have an AAU team so STAY TUNED!
What is your refund or cancellation policy for memberships and sessions?
We understand that life happens. To cancel a booked session, please notify us at least 24 hours in advance.
Cancellations made with proper notice may be rescheduled. Cancellations under 24 hours or no-shows
may result in a loss of the session without refund. This helps us respect our coaches’ time
and allow other athletes to book in.
Do you sell merchandise, and do members get discounts?
Yes we do, we have new clothing coming out every 2 months so make sure you are tuned in all the time